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Orders are typically processed and dispatched within 1–2 business days. You’ll receive a confirmation message once your order is on its way.

If your order hasn’t been dispatched yet, contact us as soon as possible via our hotline or social media. We’ll do our best to update the delivery address before it ships.

Once an order is confirmed, changes can only be made if it hasn't been processed yet. Please contact us immediately and we’ll assist you if possible.

You’ll receive a tracking number or delivery update via message once your order has been dispatched. You can also reach out to us any time for updates.